Pannerup Thomas

Thomas Pannerup

IT Technician Extraordinaire

Name:Thomas Pannerup
Address:Ringsted, Denmark
Email:thomas (at) pannerup (dot) dk

Work Experience

2016 - 2016

Onsite Technician at Pandora


Mac Specialist
Windows & Office 365 Support
Windows Server Administration

2015 - 2016

Field Technician, Technology Services Specialist


Maintenance & Repair of custom made hardware
Ad-Hoc IT problems

2014 - 2015

Apple Technician


Responsible for diagnosing, testing and repairing Apple Computers and iDevices
Performing Device Configurations on Apple Mobile Devices
Recorded Problems and resolution details in Apple Global Service Exchange system

2013 - 2014

Apple Advisor


Troubleshooting via Probing questions, Analyzing the information and resolving the customer’s issue
Accurately logged all customer interactions in the Apple iLog management system
Educated customers on support options


2017 - 2017

Managing Office 365 Identities & Requirements



2017 - 2017

LPI Linux Essentials



2015 - 2015

CompTIA A+

Cybrary IT
2015 - 2015

CompTIA Security+

Cybrary IT
2014 - 2014

Apple Certified Support Professional


Jeannette Westergaard

2017 Jan
Content E-learning Manager at Pandora
Jeannette Westergaard

I am very pleased to recommend Thomas Pannerup, his IT expertise have always been a huge advantage to the entire Global Pandora office.

Michael D. Jensen

2016 Nov
Global Service Delivery Manager at Pandora
Michael D. Jensen

During his time at PANDORA, Thomas provided good Mac/onsite support and provided input to improve Mac support for our users.

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